RESOURCES

  • Infographic. Download the full Search Smarter infographic here.

  • Online Travel Agencies. Did you know most OTAs are owned by one of two companies? Download an infographic explaining the consolidation in the online travel agency market here.

  • Better Business Bureau Consumer Tips. Check out the Better Business Bureau (BBB), which offers a tips page to educate consumers on how to avoid costly and painful scams when booking hotels online. Access the tips here.

  • File a Complaint. If you've ever been scammed by a third-party travel website when booking a hotel room, you can file a complaint here.